INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

How can I contact you?

Our preferred method of contact is via email, as we have multiple team members who rotate checking incoming messages. Please submit an inquiry using our Contact Us form or send an email directly to contact@hstech-pc.com for prompt assistance.

Will I receive the exact item shown in the photo?

Yes, we only sell the item as shown in the photos. However, listings that use stock images may have minor variations. If you have any concerns, feel free to reach out to us for clarification.

How can I return an item?

We offer a 30-day return policy. Items must be returned in their original, unused, and unopened condition. Opened or used items must show no signs of additional wear or damage. A restocking fee of up to 20% may apply if conditions aren't met. To start a return, submit a request via the Contact Us form or email us with your order number.

Will you restock items marked as "out of stock"?

Our inventory changes frequently, and restocking depends on our suppliers. You can inquire about an out-of-stock item using our Contact Us form or by emailing us. We may also recommend alternative products that are in stock.

Where do you ship orders?

We ship anywhere within the contiguous 48 US states at no cost. For international shipping inquiries, please use the Contact Us form or email us for a quote.

Do you offer bulk purchase discounts?

Yes, we offer discounts for bulk purchases of 5 or more units. To request a quote, reach out via the Contact Us form or email us directly.

INFORMATION ABOUT US

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